Tenant FAQs

How do I pay my rent?

Rent should be paid by check or ACH/EFT. Please contact your Property Manager for more details.

What is my account balance?

You can find your account balance on your monthly statement. Please contact your Property Manager for more details.

If you would like to receive your statement via email each month, please email [email protected] indicating your preference. Please include the Shopping Center name and the name of your business in the email.

Who is my Property Manager?

If you are not sure who your Property Manager is, please call 314.994.4444 and you will be directed to the right person. You can also email [email protected]. Please include the Shopping Center name and the name of your business in the email.

How do I report a maintenance issue?

You can submit a maintenance issue through our website here, by emailing [email protected] or by calling 314.994.4072 – 24/7 Maintenance Line.

Maintenance emergencies, which include excessive roof leaks, water main breaks, and storm damage, should be reported via the Maintenance Line.

If the emergency requires Fire and Police First Responders, please call 911 before reporting the emergency to us.